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    Speaking of Health
    Tuesday, September 29, 2020

    Schedule flu vaccinations through Patient Online Services, Mayo Clinic App

    Online scheduling with a laptop

    It's time to schedule flu vaccination appointments.

    It's easy if you are a Mayo Clinic Health System patient. You can schedule these appointments using Patient Online Services, which is the patient portal, or the Mayo Clinic App. This option is available for all patients 6 months and older.

    If you are a parent or guardian, you can schedule for a child 12 years or younger using the child's account. If you need to create this account, you can select the child's name and use the "Add Account" feature. If your child is between 13 and 17, he or she will need to have his or her own Patient Online Services account to schedule a flu vaccination appointment.

    If you prefer, you can request an appointment with your primary care team at these locations.

    COVID-19 screening questions

    As part of the online scheduling process, you will be asked COVID-19 screening questions similar to the questions you are asked when you come to Mayo Clinic Health System. If you answer yes to any of the questions, you will not be able to complete online scheduling. However, you will be given options for addressing COVID-19 concerns.

    Scheduling on the web

    Once you have logged in to your Patient Online Services account, you should:
    • Go to "Appointments and Admissions."
    • Select the "New Appointment" tab.
    • Select the "Flu Immunization" button.

    Then you will be asked COVID-19 screening questions. Depending on the answers, you will stop the online scheduling process or select "Continue." If you select "Continue," possible times, dates and locations for the appointment will appear, and you can schedule your appointment by following the online prompts. Finalize the appointment by selecting "Schedule."

    Scheduling on the Mayo Clinic App

    When using the Mayo Clinic app, you should:
    • Select "Appointments."
    • Select "Request Appointment Now."
    • Select the "Flu Immunization" button.

    At this point, COVID-19 screening questions will appear. Depending on the answers, you will stop the online scheduling process or select "Continue." If you select "Continue," possible times, dates and locations for the appointment will appear, and you can schedule your appointment by following the online prompts. Finalize the appointment by selecting "Schedule."

    Final steps

    Whether you're using Patient Online Services on the web or the Mayo Clinic app, you will be able to verify the information that you provided before you scheduled your appointment. Once your appointment is scheduled, it will appear in Patient Online Services and on the Patient Appointment Guide as a scheduled appointment.

    Benefits of online scheduling

    Online scheduling lets you choose your preferred appointment times from a range of options. By seeing the scheduling options available, you can take your time to pick the most convenient appointment time, date and location. You can schedule your appointment from home or after business hours, or while at work, shopping or running other errands.

    You may find it convenient to schedule the appointment on a day you are already at Mayo Clinic Health System for another reason. You will need to make sure you include enough time to get to all of your appointments and not schedule appointments too near each other.

    You also can schedule appointments for other family members if you have caregiver access to Patient Online Services accounts for those family members.

    Creating a Patient Online Services account

    You can easily create an account if you don't have one by going to Patient Online Services and clicking on "Create your account." You also can download the Mayo Clinic App from the Apple and Google Play app stores.

    Learn more about Patient Online Services on our Hometown Health blog.


    For the safety of our patients, staff and visitors, Mayo Clinic has strict masking policies in place. Anyone shown without a mask was either recorded prior to COVID-19 or recorded in a non-patient care area where social distancing and other safety protocols were followed.
    Topics in this Post
    • Influenza
    • Patient Online Services
    • Immunizations
    • Hot topics

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