Insurance & Billing
Payment options
- Online using Quick Pay or through your patient portal account.
- By mail using one of the payment options noted on your monthly statement.
- In person at a lobby registration desk at one of our locations.
- By phone by calling Patient Account Services at 507-738-4704 or 844-217-9591.
Insurance & Billing
Your medical charges and insurance coverage can be difficult to understand. We realize this and are here to help you. You can find information about billing, payment, your financial responsibility and commonly asked questions on these pages.
Send a patient portal message or call 507-738-4704 or 844-217-9591 if you have questions about your bill or need assistance.
Want to make a payment?
Use your patient portal account to make a payment using a credit card, debit card or checking account. You can also use the Quick Pay option using your guarantor ID or visit number and guarantor last name. Learn more by visiting our Payments page.
Financial assistance
We offer financial assistance to individuals who are unable to pay medical treatment costs. To learn if you qualify for discounted or free medical care, send a patient portal message, call 507-738-4704 or 844-217-9591, or visit the Charitable Care and Financial Assistance website. Learn more about our financial assistance application and policies below.
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Financial assistance application
Download a financial assistance application and review requirements below:- Financial Assistance Application (PDF)
- Guide to application requirements
- Ntawv Thov Kev Pab Nyiaj Txiag (PDF)
- Solicitud de asistencia económica (PDF)
Return application with all required information to:
Mayo Clinic
PO Box 560910
Minneapolis, MN 55486-0910 -
Financial assistance policies
For residents of Minnesota
- Financial Assistance Policy (PDF)
- Qhov Kev Pab Cuam Financial Assistance (Kev Pab Nyiaj Txiag) Cov Lus Tswj Hwm (PDF)
- Política de asistencia económica (PDF)
For residents of Arizona, Florida and Wisconsin
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Non-hospital financial assistance policy