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Urgent Care
Do you need same-day medical attention for an urgent, but not life-threatening, condition? If you're unable to see your primary care provider and need care today at Mayo Clinic Health System, Primary Care on Demand or Urgent Care can help. You also can call our Nurse Line to speak with a nurse about the most appropriate care for your needs. Remember: Call 911 in a serious emergency.
Note that wait times in Urgent Care may be longer than usual during periods of high patient volume.
Conditions treated
Our physicians and advanced practice providers develop personalized treatment plans for unexpected minor illnesses and injuries.
Conditions we treat include:
- Allergies
- Cold
- Cold sores
- Coughs and bronchitis
- Earaches
- Ear infections
- Flu
- Laryngitis
- Minor cuts, lacerations and burns
- Pink Eye (conjunctivitis)
- Skin conditions and rashes
- Throat and strep throat
- Sprains, strains and simple fractures
- Urinary tract infections
Conditions or symptoms that cannot be treated in Urgent Care include:
- Broken bones with obvious deformity
- Chest pain or pressure
- Fever in infants less than 3 months old
- Head injuries
- Headaches that are sudden, severe or new
- Loss of consciousness
- Medication overdoses
- Mental health concerns
- Paralysis
- Poisonings
- Seizures
- Severe burns
- Shortness of breath
- Significant abdominal or other pain
- Stroke symptoms, including slurred speech, new headache, facial drooping or arm or leg weakness
- Suicidal ideation
- Traumatic injuries
- Uncontrolled bleeding
- Vaginal bleeding during pregnancy
If you're experiencing any of these symptoms, call 911 or go to the nearest hospital emergency room.
Diagnosis & treatments
Our provides prompt evaluation and treatment for a variety of minor illnesses and injuries. We assess symptoms, determine the cause of your condition and develop a personalized treatment plan to help you recover as quickly as possible.
Services may include:
- Evaluation of concern and treatment.
- Diagnostic testing, when appropriate, to help identify the cause of symptoms.
- Recommendations for medications, self-care and follow-up care.
- Referrals to specialists or emergency care when additional evaluation or treatment is needed
If your condition requires a higher level of care, our team will help connect you with the appropriate Mayo Clinic Health System provider or service.
Care team View all urgent care clinicians
Our experienced team of urgent care specialists is trained to diagnose and treat a wide range of health issues, such as minor injuries, infections and illnesses.
Our specialists include:
- Physicians
- Nurse practitioners
- Physician assistants
If needed, you will be referred to other specialists for additional care.
Locations View all urgent care locations
Mankato, MN
Eastridge Clinic- Hours
- Mon-Sun:8:00 AM - 7:20 PM
- Urgent Care Holiday Hours:
New Year’s Eve — 8 a.m.-3 p.m.
New Year’s Day — 8 a.m.-3 p.m.
Memorial Day — 8 a.m.-3 p.m.
July 4 — Closed
Labor Day — 8 a.m.-3 p.m.
Thanksgiving — Closed
Christmas Eve — 8 a.m.-3 p.m.
Christmas Day — Closed
Eau Claire, WI
Clairemont Campus Clinic- Urgent Care Hours
- Mon-Fri:7:00 AM - 7:00 PM
- Sat-Sun:7:00 AM - 4:00 PM
- Urgent Care Holiday Hours:
New Year's Eve & Day/Easter/Memorial Day/July 4/Labor Day/Thanksgiving/Christmas Eve & Day: 7:00 AM - 4:00 PM
- General:
- 715-838-5222
- Appointments:
- 715-838-5025
Menomonie, WI
Hospital and Clinic- Urgent Care Hours
- Mon-Fri:7:00 AM - 7:00 PM
- Sat-Sun:7:00 AM - 4:00 PM
- Urgent Care Holiday Hours:
New Year's Eve & Day/Easter/Memorial Day/July 4/Labor Day/Thanksgiving/Christmas Eve & Day: 7:00 AM - 4:00 PM
Osseo, WI
Hospital and Clinic- Urgent Care Hours
- Mon-Sun:7:00 AM - 8:00 PM
- Urgent Care Holiday Hours:
7:00 AM - 8:00 PM
- General:
- 715-838-3311
FAQ
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When should I choose urgent care instead of my primary care provider?
Urgent care may be a good option for urgent, but not life‑threatening, health concerns when you’re unable to see your primary care provider. For ongoing health needs, preventive care or chronic condition management, primary care is usually the best place to start.
If you’re unsure where to go, call our Nurse Line to speak with a nurse about the most appropriate care setting for your needs. The nurse may recommend one of these options:
- In-person Urgent Care visit
- Virtual care 24/7 with Primary Care on Demand
- Regular office visit
- Emergency Department visit
Always call 911 in an emergency.
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What if I need care today and there isn’t an Urgent care near me or there is a long wait?
If you or a family member has an urgent, non‑emergency health concern and urgent care isn’t nearby or available, Mayo Clinic Health System offers several same‑day care options to help you get the right care at the right time.
For many common illnesses and concerns, Primary Care On Demand is a convenient option that is often available in under 30 minutes. This virtual care service connects you with a Mayo Clinic physician 24/7 using your mobile device and is available evenings, weekends and holidays.
Your care team will have access to the same medical record, helping ensure continuity of care across visits
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Why should I consider establishing care with a primary care provider?
A primary care provider plays an important role in your long‑term health. While urgent care is a convenient option for unexpected, non‑emergency illnesses or injuries, it should not replace ongoing care with a primary care provider.
Primary care providers build an ongoing relationship with you and your family and help manage your health over time. A primary care provider may be a physician, physician assistant or nurse practitioner who:
- Evaluates and treats common health concerns.
- Provides preventive screenings based on your health and family history.
- Helps detect serious diseases and chronic conditions through regular visits.
- Refers you to specialists when additional care is needed.
If you don’t have a primary care provider, Mayo Clinic Health System can help you find one. Find a primary care provider near you.
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What should I expect during my first appointment, and what should I bring?
For your appointment, bring your current prescription information or medical records from non-Mayo Clinic Health System facilities. Complete a medical records release form (PDF) to authorize the transfer of health records from another healthcare facility to us. Visit our Medical Record Forms page for this form and other forms in multiple languages.
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What are my payment options, and do you offer financial assistance?
Our Patient Account Services representatives can assist you with any issues related to billing and insurance. We also offer financial assistance if you are unable to pay for care due to financial hardship.
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Do you have an after-hours number in case of emergency?
Always call 911 in case of an emergency. For after-hours help with other issues, get virtual care 24/7 through the Primary Care On Demand app or review our convenient care options.