Express Care
Express Care is now open to treat patients without COVID-19 symptoms by appointment only.
New hours:
Tuesday through Friday from noon to 8 p.m.
Saturday from 9 a.m. to 5 p.m.
Patients who would like to visit Express Care in Albert Lea or Austin must first make an appointment through Patient Online Services, or by calling the clinic in Albert Lea or Austin.
To schedule an appointment by phone, patients must call:
Albert Lea: 507-668-2121
Austin: 507-433-8758
Toll free: 888-999-2386
Patients will be screened for COVID-19 symptoms when making their appointment. Those exhibiting COVID-19 symptoms will be directed to a COVID-19 testing site or other designated Mayo Clinic Health System care facility in Albert Lea or Austin.
When making an appointment, patients will be given further instructions on the check-in process. To protect patients and staff from possible COVID-19 infection, new safety measures will be observed at Express Care clinics, including:
- Seeing patients by appointment only, no walk-ins will be allowed
- Not offering in-person appointments for respiratory-related symptoms
- Screening patients for COVID-19 symptoms before they enter Express Care, including a temperature check
- Requiring masks for patients and their visitors while visiting Express Care
- Limiting patients to one visitor or companion per visit
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