Patients & Visitors
Speaking of HealthYou can’t remember what you can't hear: The hearing loss, brain health linkDecember 06, 2023
Speaking of Health6 tips for living with COPDDecember 05, 2023
Speaking of HealthVolunteers make connections, reap benefitsNovember 30, 2023
Patient & Visitor Amenities in Eau Claire View our visitor guide
- Food service
- Gift shop
- Hotel accommodations
- Lactation room
- Language and interpretive services
- Mayo Clinic Store (medical supply store)
- Room service
- Support Person Program
- Waiting areas
- Wireless internet access
Mayo Clinic Health System offers CaringBridge free of charge for patients while at a Mayo Clinic Health System location. A CaringBridge site offers many ways for people to stay connected with loved ones at home and elsewhere during any type of health event.
Patients and their families can post messages, updates and pictures, and loved ones can respond with messages of support and encouragement. The service is confidential, secure and private, and is accessible only to people selected by the patient or loved one. Users have access to multiple privacy settings and can be assured that personal data is protected and will not be sold. Set up a page today.
The cafeteria offers numerous options for breakfast, lunch, dinner, snacks and coffee. It's on the lower level of the Wishart Building on the Luther Campus. A selection of freshly brewed coffee is available at The Goat Coffee House on the first floor of the Luther Building on the Luther Campus. Vending machines are located outside the cafeteria.
The gift shop is a refreshing pause for patients, visitors and staff. Located just inside the Surgery Family Waiting Room on the first floor of the Wishart Building, the gift shop provides unique and meaningful gifts for any occasion.
You can find a variety of items in the shop, including:
- Cards for all occasions
- Clothing, jewelry and accessories
- Fresh floral arrangements
- Gift bags and more
- Health and beauty items
- Home decor
- Magazines and books
- Mylar balloons
- Refreshments and snacks
Call 715-838-3196 for hours or to purchase a gift and have it delivered directly to a patient's room.
Hotels in Eau Claire may offer a discount for Mayo Clinic Health System patients and their families. Make sure to inquire about special offers when booking a room. Go to Visit Eau Claire for information on accommodations and attractions in the area.
Ask any staff member for assistance locating a private space for nursing mothers.
Language and interpretive services
Visit the Accessibility to Services page for more information.
Mayo Clinic Store
The Mayo Clinic Store is committed to serving your special health care needs by offering a full range of medical supplies and products. Visit the Mayo Clinic Store page to search for a location near you and for information about the products and services offered.
Free parking is available on the Luther Campus. The parking ramp at 1221 Whipple St. is free and open to patients and visitors. It is the most convenient parking location for patients coming to the Luther Building. Call boxes are in the parking ramp and in ramp elevator lobbies to request a wheelchair or other assistance.
The parking lot near the Midelfort Building entrance is the most convenient parking location for clinic or pharmacy patients. See the Luther Campus map (PDF) for details.
- Fill prescriptions received from a Mayo Clinic Health System health professional at a Mayo Clinic Health System Pharmacy or another local pharmacy.
- Have your medication mailed to you through the Mayo Clinic Mail Order Pharmacy.
- An on-site pharmacy is inside the clinic entrance on the Luther Campus.
With room service dining, you can order food to your hospital room. Menu options may be restricted depending on the diet your health care professional approves. Consider food allergies and diabetic restrictions when ordering.
Support Person Program
When a patient is admitted to any inpatient department, Mayo Clinic Health System asks the patient or family member to identify one support person who will be the primary patient representative to receive information and updates about the patient's condition. This support person also is responsible for communicating these updates to family and friends and acting as the patient's advocate.
Each patient is assigned a security code. To protect the privacy of the patient and allow the nurse to spend the maximum amount of time with the patient, the support person must have this security code to obtain information about the patient.
Consider these tips:
- Let Mayo Clinic Health System know if you do not want your name and contact information to be given to callers and visitors if they ask for your updated clinical information.
- Take notes when receiving medical information so you can refer to them when updating family and friends.
- Ask for information about CaringBridge to post online updates.
Patients and loved ones have access to a comfortable waiting area with a TV, computer and Wi-Fi, and an outdoor courtyard with seating.
Wireless internet access
Free wireless internet access is available for your convenience.