Patients & Visitors
- Accessibility to Services
- Advance Care Planning
- Community Resources
- Chaperone Policy
- Comments and Concerns
- DAISY Award Nomination
- Did We Fail to Meet Your Expectations?
- Interpreter Services and Communication Assistance
- Medical Forms
- New Patients
- Patient Rights and Responsibilities
- Patient Safety
- Regulatory & Compliance
- Same-day Care Options
- Spiritual Care
- Support Person Program
- Visitors Guide
- Wellness Resources
Accessibility to Services
If you need assistance while visiting us in Eau Claire, we offer many free on-campus accessibility services. Patient care staff can help you arrange accessibility services. Family and friends also are welcome to assist you during your visit.
Accessibility services include:
Wheelchairs are available for use on campus and are located at all main entrances. If you prefer a larger-sized wheelchair, please ask a staff member or volunteer. Social Services staff can assist you with obtaining wheelchairs and walkers needed for off-campus use.
You may park in any designated disabled parking stall if you have a state-issued disabled parking permit or license plate displayed on your vehicle. Van-accessible stalls and disabled stalls are located near the clinic main entrance or hospital parking ramp. Patient drop-off also is available with staff member or volunteer assistance.
Qualified sign language interpreters are available if you are deaf or hard of hearing. The MARTI video translator system is available for use, as well. Tell registration staff or a scheduler that you will need an interpreter. Volume-controlled telephones, pocket talkers and Telecommunications Devices for the Deaf (TDD) are available if you are deaf, hard of hearing or speech-impaired. Staff at information desks or your nurses can direct you to these devices.
All buildings have wheelchair-accessible restrooms with signs noting accessibility. All public restrooms are wheelchair-accessible.
Staff members and volunteers are available to transport you to and from appointments, provide directions and answer questions during your visit if you have a visual impairment, use a wheelchair or have difficulty walking.