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    For Patients

    Clinic Hours:

    • Temporary adjusted hours due to COVID-19
    • Regular clinic hours:
      • Monday-Friday, 7 a.m.-8 p.m.
      • Saturday and Sunday, 9 a.m.-5 p.m.
      • Call Family Medicine at 608-392-5001 for same day appointment availability
      • Other department hours may vary, contact the individual department for hours and appointments
    • Same Day Clinic hours: (what is the Same Day Clinic?)
      • Monday-Friday, 7 a.m.-8 p.m.
      • Saturday and Sunday, 9 a.m.-5 p.m.

    Parking & Directions:

    Find Mayo Clinic Health System Franciscan Healthcare in Onalaska on Google Maps.

    Map for the Onalaska Clinic

    Text-based driving directions to the Onalaska Clinic: English   Spanish

    If you have been given a referral, use these directions to Mayo Clinic Health System Franciscan Healthcare in La Crosse.

    Parking is available at the entrance to the Onalaska Clinic.


    We Are Tobacco Free
    Smoking and the use of tobacco products is not allowed in any building or anywhere on our grounds. By being tobacco free we further our mission to provide a healthy and safe environment for our patients, visitors and employees. Learn more about our Tobacco Treatment services if you or a loved one are interesting in quitting tobacco use.


    Regional Laboratory and Radiology Services
    All Mayo Clinic Health System Franciscan Healthcare regional clinics have on site laboratory and radiology (x-ray) services to meet the needs of patients locally.

    Each laboratory is accredited by the College of American Pathology. Tests available from regional laboratories include pregnancy tests, strep tests, mononucleosis tests, influenza tests, urinalysis, wet preps and accuchecks. (Specific capabilities of each lab will vary.) Lab results are available electronically to physicians across our system so that your primary care physician and specialists are able to collaborate on your care. Please contact your local provider regarding specific laboratory tests necessary for your care.

    Radiology services are also available to assist our providers in diagnosing and treating patients locally. At most locations radiology images are available digitally to radiologists in La Crosse for consultations. Some services, such as mammography and bone density testing, are available via mobile services that visit on a regular basis. Please speak with your local provider regarding radiology services appropriate for your care.

    Call your local Mayo Clinic Health System Franciscan Healthcare clinic for more information about these important clinical services available in your community.


    Related Patient Services from Mayo Clinic Health System Franciscan Healthcare

    Advance Care Planning – for when you are unable to express your own care preferences 
    Language Assistance – expert help when English is not your primary language 
    Organ Donation – collaborating to give new opportunities to those in need 
    Patient Representative – whom to contact with questions and concerns about your care 
    Records and Registration – important forms required to manage your health information 
    Patient Rights and Responsibilities – understanding the roles of patient and provider 
    Social Services – assistance to access services beyond medical care 
    Spiritual Care – assisting all faiths with important issues and decisions at crucial times


    Accreditation

    Mayo Clinic Health System – Franciscan Healthcare is accredited by The Joint Commission, a national accreditation organization for hospitals which conducts onsite reviews at three-year intervals.

    The Joint Commission evaluates and accredits health care organizations and programs in the United States. The Joint Commission standards set performance expectations that affect the safety and quality of patient care. Its accreditation process evaluates an organization's compliance with these standards and other accreditation requirements.

    See the accreditation report for Mayo Clinic Health System - Franciscan Healthcare in La Crosse.

    You may also contact The Joint Commission online for patient safety concerns, or you can write to:

    The Joint Commission
    Office of Quality and Patient Safety
    The Joint Commission
    One Renaissance Boulevard
    Oakbrook Terrace, IL 60181
    630-792-5636 (fax)

    Many individual departments and programs also maintain accreditation through their respective, state, regional and national associations. Please visit our departments sites for information on their specific accreditation.

    Many physicians and staff members of Mayo Clinic Health System – Franciscan Healthcare also have achieved individual recognition by their professional peers. Please visit their individual profile pages for listings of certifications, registrations and accreditation.

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