Clinic Hours

• Temporary adjusted hours due to COVID-19
• Regular clinic hours:
  • Weekdays, 7 a.m.-8 p.m.
  • Weekends, 9 a.m.-5 p.m.
  • Call Family Medicine at 608-392-5001 for same day appointment availability
  • Other department hours may vary, contact the individual department for hours and appointments
• Same Day Clinic hours: (what is the Same Day Clinic?)
  • Weekdays, 7 a.m.-8 p.m.
  • Weekends, 9 a.m.-5 p.m.

Parking & Directions

• Find Mayo Clinic Health System in Onalaska on Google Maps.
• Map for the Onalaska clinic
• Get text-based driving directions to the Onalaska clinic: English │ Spanish
• If you have been given a referral, use these directions to Mayo Clinic Health System in La Crosse.
• Parking is available at the entrance to the Onalaska clinic.

We Are Tobacco-free

Smoking and the use of tobacco products is not allowed in any building or anywhere on our grounds. By being tobacco-free, we further our mission to provide a healthy, safe environment for our patients, visitors and staff. Learn more about our tobacco treatment services if you or a loved one are interesting in quitting tobacco use.

Laboratory and Radiology Services

All of our regional clinics have on-site laboratory and radiology (X-ray) services to meet the needs of patients locally.

Each laboratory is accredited by the College of American Pathology. Tests available from regional laboratories include pregnancy tests, strep tests, mononucleosis tests, influenza tests, urinalysis, wet preps and accuchecks. Specific capabilities of each lab will vary. Lab results are available electronically to physicians across our system so your primary care physician and specialists are able to collaborate on your care. Please contact your local provider regarding specific laboratory tests necessary for your care.

Radiology services also are available to assist our providers in diagnosing and treating patients locally. At most locations, radiology images are available digitally to radiologists in La Crosse for consultations. Some services, such as mammography and bone density testing, are available via mobile services that visit on a regular basis. Please speak with your local provider regarding radiology services appropriate for your care.

Call your local clinic for more information about these important clinical services available in your community.

Related Patient Services

• Advance care planning — for when you are unable to express your own care preferences.
• Language assistance — expert help when English is not your primary language.
• Organ donation — collaborating to give new opportunities to those in need.
• Patient representative — whom to contact with questions and concerns about your care.
• Records and registration — important forms required to manage your health information.
• Patient rights and responsibilities — understanding the roles of patient and provider.
• Social services — assistance to access services beyond medical care.
• Spiritual care — assisting all faiths with important issues and decisions at crucial times.

Accreditation

Mayo Clinic Health System is accredited by The Joint Commission, a national accreditation organization for hospitals which conducts on-site reviews at three-year intervals.

The Joint Commission evaluates and accredits health care organizations and programs in the U.S. The Joint Commission standards set performance expectations that affect the safety and quality of patient care. Its accreditation process evaluates an organization's compliance with these standards and other accreditation requirements.

See the accreditation report for Mayo Clinic Health System in La Crosse.

You also may contact The Joint Commission online for patient safety concerns, or you can write to:

The Joint Commission
Office of Quality and Patient Safety
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
630-792-5636 (fax)

Many individual departments and programs also maintain accreditation through their respective, state, regional and national associations. Visit our department pages for information on their specific accreditation.

Many physicians and staff members also have achieved individual recognition by professional peers. Visit individual provider profile pages for listings of certifications, registrations and accreditation.