Same Day Care in La Crosse

Mayo Clinic Health System in La Crosse has transitioned its Urgent Care service into a Same Day Clinic. Patients with conditions described below that were previously seen in the Emergency and Urgent Care center (on the north side of the Cancer and Surgery Center building) will now be seen in the various primary care departments within the La Crosse Clinic building.

Call 608-392-8300 if you, a family member or other loved one needs care and wants to be seen that same day.

When calling you will speak with a nurse and scheduler who will work with you to be seen in one of the following departments:

• Family Medicine
• Internal Medicine
• Center for Women's Health
• Pediatrics
• Family Health Clinic

If your regular doctor is available you will be scheduled with them, if not you will likely be seen in the same department. If you do not have a regular physician, you will be scheduled with an available provider based on your situation.

Same Day care is available from 8 a.m. to 5 p.m., Monday through Friday. Emergency care will continue to be provided in the Emergency Department 24/7/365. 

Please note: If you are experiencing symptoms related to COVID-19, respiratory difficulty, colds, flu, fevers, coughs, or sore throat, you must call 608-392-8300 for a telephone screening prior to your arrival. You will receive instructions on being seen based on your symptoms and condition.

The Same Day Clinic provides the same treatment for conditions seen in the former Urgent Care, including: 

• Ear aches
• Sprains, strains and simple fractures
• Scrapes and cuts
• Minor burns
• Skin conditions including rashes, poison ivy and insect bites
• Vomiting and diarrhea
• Urinary tract infections
• Minor allergic reactions.

Please note that the following conditions cannot be treated in Same Day Clinic:

• Infants less than 4 weeks old
• Any fever in an infant less than a 3 months old – these patients should be seen in Pediatrics or the Emergency Room
• Abdominal pain in patients 70 years old and older
• Abdominal pain less than 3 hours before clinic closure
• Active nosebleed
• Catheter follow-up
• Chemical burns
• Chest pain
• Confusion
• Fainting or blacking out
• Foreign body lodged in throat
• Foreign body removal from eye
• Depression
• Heavy bleeding
• Medication refills
• Motor vehicle accident injuries within less than 24 hours
• Neck pain
• Personal issues
• PEG tubes
• Pregnancy related issues
• Sexual assault
• Stroke
• Suicidal thoughts
• Weakness and dizziness in patients 70 years old and older
• Worker's compensation follow-up or return to work