Patients & Visitors
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Patient & Visitor Amenities in La Crosse View our visitor guide
- Food service
- Gift shop
- Hotel accommodations
- Lactation room
- Language and interpretive services
- Mayo Clinic Store (medical supply store)
- Room service
- Support Person Program
- Travel services
- Waiting areas
- Wireless internet access
Mayo Clinic Health System offers CaringBridge free of charge for patients while at a Mayo Clinic Health System location. A CaringBridge site offers many ways for people to stay connected with loved ones at home and elsewhere during any type of health event./p>
Patients and their families can post messages, updates and pictures, and loved ones can respond with messages of support and encouragement. The service is confidential, secure and private, and is accessible only to people selected by the patient or loved one. Users have access to multiple privacy settings and can be assured that personal data is protected and will not be sold. Set up a page today.
The Market Place, a full-service restaurant with made-to-order breakfast, lunch and dinner items, is on the first floor of the hospital. Hot entrees, soups, salads and desserts are offered daily, along with weekly and daily specials. A grab-and-go sandwich station with hot and cold items also is available.
The Market Place is open from 6:15 a.m. to 8 p.m. daily:
- Breakfast is served from 6:15-10 a.m.
- Lunch and dinner are served from 10:30 a.m.-8 p.m.
Vending machines are available 24/7 on the first floor of the hospital near the entrance to The Market Place. Options include hot and cold beverages, snacks, and cold fruit and sandwiches.
The gift shop is part of the Mayo Clinic Store. While the focus of the store is on medical equipment and supplies, patrons are offered a selection of greeting cards, candy, gum and small items. A selection of live flowers also is available. The store is open weekdays from 8 a.m.-5 p.m.
Hotels in La Crosse may offer a discount for Mayo Clinic Health System patients and their families. Make sure to inquire about special offers when booking a room. Go to the La Crosse Convention and Visitors Bureau Places to Stay page for information on accommodations and attractions in the area.
Ask any staff member for assistance locating a private space for nursing mothers.
Language and interpretive services
Visit Accessibility to Services for more information.
Mayo Clinic Store
The Mayo Clinic Store is committed to serving your special health care needs by offering a full range of medical supplies and products. Visit the Mayo Clinic Store page to search for a location near you and for information about the products and services offered.
Visit our Parking and Directions page to find the best place to park for your visit.
- Fill prescriptions received from a Mayo Clinic Health System health professional at a Mayo Clinic Health System Pharmacy or another local pharmacy.
- Have your medication mailed to you through the Mayo Clinic Mail Order Pharmacy.
- An on-site pharmacy is available.
Room service provides patient meals daily from 7 a.m. to 7 p.m. Patients order off a restaurant-style menu and have their selections delivered to their hospital room.
Support Person Program
When a patient is admitted to any inpatient department, we ask the patient or family member to identify one support person who will be the primary patient representative to receive information and updates about the patient's condition. This support person also is responsible for communicating these updates to family and friends and acting as the patient's advocate.
Each patient is assigned a security code. To protect the privacy of the patient and allow the nurse to spend the maximum amount of time with the patient, the support person must have this security code to obtain information about the patient.
Consider these tips:
- Let Mayo Clinic Health System know if you do not want your name and contact information to be given to callers and visitors if they ask for your updated clinical information.
- Take notes when receiving medical information so you can refer to them when updating family and friends.
- Ask for information about CaringBridge to post online updates.
Patient Travel Services offers high-quality support for patients who need to travel to seek health care at one of our locations. The full-service travel agency will coordinate your door-to-door travel needs, including airline, lodging and ground transportation, for any patient travel.
Patients and loved ones have access to a comfortable waiting area with a TV, computer and Wi-Fi.
Wireless internet access
Free wireless internet access is available for your convenience.