When you need a best regional hospital in Northwest Wisconsin and specialty care made personal.
- Accreditation and Awards
- Community Engagement
- Green Initiatives
- Mission, Vision and Value Statements
- Volunteer Opportunities
Classes & Events
Mayo Clinic Health System is committed to improving the health of our communities. We both host and partner with community resources to offer health and wellness events across our service area.
Accreditation and Awards
Mayo Clinic Health System in Eau Claire demonstrates a commitment to achieving high-quality, safe care for the patients we serve.
Our commitment is evidenced in the accreditations and awards we've received, including:
- American Association of Neuromuscular & Electrodiagnostic Medicine
- American College Of Surgeons Commission On Cancer
- American College Of Emergency Physicians Clinical Ultrasound Program
- American College of Radiology Breast Imaging Center Of Excellence
- American College of Surgeons Level II Trauma Center Verification
- American College of Surgeons Metabolic & Bariatric Surgery Accreditation and Quality Improvement Program
- American Heart Association/American Stroke Association Get With The Guidelines
- Centers For Medicare & Medicaid Services (CMS) Star Rating
- College Of American Pathologists Accreditation
- Doximity Residency Navigator Ranking
- Infectious Diseases Society of America
- Leapfrog Group Hospital Safety Grade
- National Association of Epilepsy
- Newsweek Best Smart Hospitals Ranking
- Newsweek's Best Maternity Hospitals Ranking
- The Joint Commission Gold Seal of Approval
- The Joint Commission Primary Stroke Center Certification
- University of Wisconsin Organ And Tissue Donation Awards
- U.S. News and World Report Rankings
American Association of Neuromuscular & Electrodiagnostic Medicine — Electrodiagnostic Laboratory Accreditation with Exemplary Status
In 2022, Mayo Clinic Health System in Northwest Wisconsin accreditation from the American Association of Neuromuscular & Electrodiagnostic Medicine (AANEM) by demonstrating clinical excellence in electrodiagnostic medicine to patients, referral sources and payers, and confirms the laboratory's commitment to providing the highest-quality health care.
American College of Surgeons Commission on Cancer — Accreditation
Cancer program accreditation shows that we meet or exceed the commission's standards, providing patients with:
- Complete cancer care with advanced equipment and services
- Treatment options coordinated by medical staff from multiple specialties
- Access to clinical trials
- Cancer education and support services
- Quality care close to home with Mayo Clinic expertise
American College of Emergency Physicians — Clinical Ultrasound Accreditation
In 2022, all five Emergency Departments in Northwest Wisconsin achieved accreditation from the American College of Emergency Physicians. Accreditation is given to programs that meet the high standards established by the organization's Clinical Ultrasound Accreditation Program. Only 45 emergency departments in the nation have achieved this accreditation, and Northwest Wisconsin locations are the only emergency departments in Minnesota or Wisconsin with this accreditation.
American College of Radiology — Breast Imaging Center of Excellence Accreditation
The HERS Breast Center in Eau Claire was re-accredited in 2021 by the Commission on Quality and Safety and the Commission on Breast Imaging of the American College of Radiology. This means HERS has undergone a rigorous review process and meets nationally accepted standards of care. Accreditation by the ACR demonstrates a commitment to quality care and patient safety. Each three-year accreditation includes mammography, stereotactic breast biopsy and breast ultrasound.
American College of Surgeons — Level II Trauma Center Verification
Verification from the American College of Surgeons, the toughest trauma credentialing agency in the world, demonstrates the highest level of trauma care available in the region. Eau Claire completed the three-year verification process in 2021. This is a voluntary and extensive process that demonstrates commitment to injured patients, injury prevention and public and staff education. As a Level II trauma center, Eau Claire has 24-hour, seven-day-a-week coverage by trauma surgeons, orthopedic surgeons and neurosurgeons, and specialists in emergency medicine, anesthesiology, ear, nose and throat, radiology, thoracic surgery and critical care. In addition, the trauma team consists of a large group of health care providers, including nurses specially trained in trauma, therapists, chaplains and other specialists.
American College of Surgeons Metabolic & Bariatric Surgery Accreditation and Quality Improvement Program — Low-acuity Center Accreditation
The bariatric surgery program in Eau Claire received re-accreditation in 2021 as a low-acuity center following a rigorous review process by MBSAQIP during which it proved that it can maintain certain physical resources, human resources, and standards of practice.
American Heart Association/American Stroke Association — Get With The Guidelines – Stroke Gold Plus Quality Achievement
In 2022, Eau Claire received the Get With the Guidelines – Stroke Gold Plus Quality Achievement Award and the Target: Type 2 Diabetes Honor Roll awards. These are the highest awards these organizations offer. To receive the award, hospitals must achieve 85% or higher adherence to all Get With the Guidelines – Stroke achievement indicators for at least two years. During the same period, hospitals also must achieve 75% or higher compliance with five of eight Get With the Guidelines – Stroke quality measures.
Centers for Medicare & Medicaid Services (CMS) — Star Rating
- Overall Hospital Quality Star Rating
Mayo Clinic Health System in Eau Claire earned the highest five-star rating in 2022. CMS measures the broad categories of mortality, safety of care, readmission, patient experience, and timely and effective care.
- Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Star Rating
Mayo Clinic Health System in Eau Claire is recognized as a four-star hospital based on data from patient experience surveys in 2022. Hospitals receive ratings of 1 to 5 stars, with 5-stars being the highest score. HCAHPS star ratings help consumers choose highly rated hospitals in their area.
College of American Pathologists — Accreditation
The Pathology laboratory in Eau Claire is the first in Wisconsin to have earned International Organization for Standardization, ISO 15189 — an advanced-level accreditation. Laboratories must have established policies and protocols that check for errors or substandard performances, while also training staff in process improvement techniques to continuously improve performance and accuracy.
Doximity Residency Navigator — Ranking
The Eau Claire Mayo Family Medicine Residency Program has been ranked No. 2 in Wisconsin and No. 10 in the nation for 2022, determined by three factors:
- Current resident and recent alumni satisfaction
- Reputation among board-certified family physicians
- Objective data, including research output
Infectious Diseases Society of America — Antimicrobial Stewardship Center of Excellence Designation
In 2021, Mayo Clinic Health System in Northwest Wisconsin was designated by the Infectious Diseases Society of America (IDSA).
Leapfrog Group — Hospital Safety Grade
Eau Claire earned the top grade of an "A" in 2022. Hospital safety grades are assigned biannually to 2,600 acute-care hospitals across the nation.
The hospital safety grade provides patients a single measure that represents our overall performance in keeping patients safe from preventable errors, injuries, accidents and infections.
National Association of Epilepsy — Level 3 Epilepsy Center Accreditation
Since 2019, Eau Claire is has maintained accredited accreditation by the National Association of Epilepsy Centers by demonstrating the professional expertise and facilities to provide the highest level medical evaluation and treatment for patients with complex epilepsy.
Newsweek — Best Smart Hospitals Ranking
Eau Claire was included in Newsweek's annual list of the World's Best Smart Hospitals for 2023. Eau Claire was ranked #114 in the world and #1 in Wisconsin. The World's Best Smart Hospitals 2023 ranks the 300 facilities in 28 countries that lead in their use of AI, digital imaging, telemedicine, robotics and electronic functionalities.
Newsweek — Best Maternity Hospitals Ranking
Eau Claire was included in Newsweek's annual list of the best maternity hospitals in the U.S. The listing features 217 hospitals in 36 states. The organizations listed showed low rates of C-section, episiotomy and early elective deliveries.
The Joint Commission — Gold Seal of Approval
Earning accreditation or certification signifies many things, with none larger than a devotion to patient safety and quality of care. See the accreditation report for Mayo Clinic Health System in Eau Claire.
The Joint Commission — Primary Stroke Center Certification
The Joint Commission has recertified the Primary Stroke Program following an August 2021 on-site survey by a certification team. Offered in collaboration with the American Heart Association/American Stroke Association, achieving certification means we're making exceptional efforts to foster better outcomes. The quality of care we provide meets the unique and specialized needs of stroke patients.
University of Wisconsin Organ and Tissue Donation — Excellence in Tissue Donation Award and Award of Hope
- 2022 Excellence in Tissue Donation Award
This award is given to partner hospitals who achieved at least a 60% consent rate. This metric measures the collaborative work between the hospital staff and tissue bank in coordinating communication around tissue consent conversations.
- 2022 Award of Hope
This bronze-level award recognizes the comprehensive work of hospitals that achieve or exceed the goals of consent conversations with potential donors and donor families, and the clinical expertise in providing the best possible outcome for each organ.
U.S. News and World Report
Mayo Clinic Health System in Eau Claire was named the No. 5 hospital in Wisconsin and recognized as a "Best Regional Hospital" in northwestern Wisconsin by U.S. News & World Report's 2022 annual list of top hospitals.
Eau Claire also was nationally ranked as high-performing in the specialty of Urology, and rated high-performing in these adult procedures and conditions:
- Aortic Valve Surgery
- Back Surgery (spinal fusion)
- Chronic Obstructive Pulmonary Disease (COPD)
- Heart Attack
- Hip Fracture
- Hip Replacement
- Kidney Failure
- Knee Replacement
- Transcatheter Aortic Valve Replacement