Patients & Visitors
Why Choose Mayo Clinic Health System?
By working together and sharing the knowledge and expertise that only Mayo Clinic can provide, we bring Mayo Clinic to you, close to where you live.
Patients & Visitors in Austin
Thank you for choosing us for your healthcare. We know that your health and the health of your family is important to you. That's why we want to make sure that you have convenient, worry-free access to our services and prompt answers to your questions.
Whether you are a visitor or a patient receiving diagnosis and treating a medical condition, you'll be cared for by an exceptional team of health care professionals every step of the way. We bring the resources and expertise of Mayo Clinic to the Austin community through routine, preventive and specialized care services, wellness support, and community engagement.
A variety of resources are available based on your need:
- Provide feedback
- Get medical record forms
- Learn about becoming a new patient
- Read about patient rights and responsibilities
- Nominate a nurse for The DAISY Award
- Develop an advance care plan
- Learn about accessibility to services
- View the visitor guide
- Learn about facility amenities
- Learn about Social Work and Spiritual Care
- Get informed about patient safety and quality
Visiting hours
- Birth Center: 7 a.m.-9 p.m.
- Intensive & Critical Care: 7 a.m.-9 p.m.
- Medical/Surgical Unit: 7 a.m.-9 p.m.
Patient Portal
Visit the Patient Portal to log in or create an account — it's quick, and it's free. In addition to contacting your healthcare team through secure messaging, you can access your health information 24/7. This includes lab results, clinical notes and prescriptions. You also can manage your appointments.