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      • Decorah
      • Lake Mills

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    How Do You Know What Type of Care to Seek? 

    All health care professionals want to provide you with the best possible health care in a convenient and timely fashion. That’s why care is offered in a variety of settings. Learn more. 

    Nurse Line

    Nurse Line

    Our nurse line is a convenient way to access around-the-clock advice from our team of expert and caring registered nurses. Our team uses the medical information backed by the expertise of Mayo Clinic to help answer your questions. We'll help you get the right care for your needs, often without ever having to leave your home.

    The nurse line offers you:

    • 24/7 call-in access
    • Help in determining if self-care, a scheduled office visit or immediate medical attention is best for your condition
    • Prescriptions for some conditions assessed during the phone call, which can be filled at the pharmacy of your choice

    When you're having symptoms and aren't sure where to be seen, call us. Our nurse line locations and phone numbers are listed below.

    Mayo Clinic Health System's nurse line does not replace calling 911 in an emergency.

    Select a nurse line location:

    • Iowa

      Location Phone
      Lake Mills Call 1-800-628-2538 and ask for the Nurse Line.
    • Minnesota

      Location Phone
      Adams Call 1-800-628-2538 and ask for the Nurse Line.
      Albert Lea Call 1-800-628-2538 and ask for the Nurse Line.
      Austin Call 1-800-628-2538 and ask for the Nurse Line.
      Belle Plaine Call 1-877-412-7575.
      Caledonia  Call the clinic at 507-724-3353 during regular business hours. You will be routed to Nurse Line, if appropriate.
      Cannon Falls Call 1-800-628-2538 and ask for the Nurse Line.
      Fairmont Call 1-877-412-7575.
      Faribault Call 1-800-628-2538 and ask for the Nurse Line.
      Janesville Call 1-877-412-7575.
      Lake City Call 1-800-628-2538 and ask for the Nurse Line.
      Le Sueur Call 1-877-412-7575.
      Mankato Call 1-877-412-7575.
      Montgomery Call 1-877-412-7575.
      New Prague Call 1-877-412-7575.
      New Richland Call 1-800-628-2538 and ask for the Nurse Line.
      Owatonna Call 1-800-628-2538 and ask for the Nurse Line.
      Plainview Call 1-800-628-2538 and ask for the Nurse Line.
      Red Wing Call 1-800-628-2538 and ask for the Nurse Line.
      St. James Call 1-877-412-7575.
      St. Peter Call 1-877-412-7575.
      Waseca Call 1-877-412-7575.
      Waterville Call 1-877-412-7575.
      Wells Call 1-800-628-2538 and ask for the Nurse Line.
      Zumbrota Call 1-800-628-2538 and ask for the Nurse Line.
    • Wisconsin

      Location Phone
      Arcadia Call the clinic at 608-323-3373 during regular business hours. You will be routed to the Nurse Line, if appropriate.
      Barron Call your primary care provider's office at 715-838-5025 during regular business hours. After hours, call 715-838-3311. You will be routed to the Nurse Line, if appropriate.
      Bloomer Call your primary care provider's office at 715-838-5025 during regular business hours. After hours, call 715-838-3311. You will be routed to the Nurse Line, if appropriate.
      Chetek Call your primary care provider's office at 715-838-5025 during regular business hours. After hours, call 715-838-3311. You will be routed to the Nurse Line, if appropriate.
      Chippewa Falls Call your primary care provider's office at 715-838-5025 during regular business hours. After hours, call 715-838-3311. You will be routed to the Nurse Line, if appropriate.
      Eau Claire Call your primary care provider's office at 715-838-5025 during regular business hours. After hours, call 715-838-3311. You will be routed to the Nurse Line, if appropriate.
      Ellsworth Call 1-800-628-2538 and ask for the Nurse Line.
      Glenwood City Call your primary care provider's office at 715-838-5025 during regular business hours. After hours, call 715-838-3311. You will be routed to the Nurse Line, if appropriate.
      Holmen Call the clinic at 608-526-3351 during regular business hours. You will be routed to the Nurse Line, if appropriate.
      La Crosse Call your department regular business hours. You will be routed to the Nurse Line, if appropriate. After hours, call 608-785-0940.
      Menomonie Call your primary care provider's office at 715-838-5025 during regular business hours. After hours, call 715-838-3311. You will be routed to the Nurse Line, if appropriate.
      Mondovi Call your primary care provider's office at 715-838-5025 during regular business hours. After hours, call 715-838-3311. You will be routed to the Nurse Line, if appropriate.
      Onalaska Call the clinic at 608-392-5000 during regular business hours. You will be routed to the Nurse Line, if appropriate.
      Osseo Call your primary care provider's office at 715-838-5025 during regular business hours. After hours, call 715-838-3311. You will be routed to the Nurse Line, if appropriate.
      Prairie du Chien Call the clinic at 608-326-0808 during regular business hours. You will be routed to the Nurse Line, if appropriate.
      Rice Lake Call your primary care provider's office at 715-838-5025 during regular business hours. After hours, call 715-838-3311. You will be routed to the Nurse Line, if appropriate.
      Sparta Call the clinic at 608-269-1770 during regular business hours. You will be routed to the Nurse Line, if appropriate.
      Tomah Call the clinic at 608-372-5951 during regular business hours. You will be routed to the Nurse Line, if appropriate.

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