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      • St. James
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      • Wells
      • Zumbrota

      Wisconsin

      • Arcadia
      • Barron
      • Bloomer
      • Chetek
      • Chippewa Falls
      • Eau Claire
      • Ellsworth
      • Glenwood City
      • Holmen
      • La Crosse
      • Menomonie
      • Mondovi
      • Onalaska
      • Osseo
      • Prairie du Chien
      • Rice Lake
      • Sparta
      • Tomah

      Iowa

      • Decorah
      • Lake Mills

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    How Do You Know What Type of Care to Seek? 

    All health care professionals want to provide you with the best possible health care in a convenient and timely fashion. That’s why care is offered in a variety of settings. Learn more. 

    Nurse Line

    Nurse Line

    Our nurse line is a convenient way to access around-the-clock advice from our team of expert and caring registered nurses. Our team uses the medical information backed by the expertise of Mayo Clinic to help answer your questions. We'll help you get the right care for your needs, often without ever having to leave your home.

    The nurse line offers you:

    • 24/7 call-in access
    • Help in determining if self-care, a scheduled office visit or immediate medical attention is best for your condition
    • Prescriptions for some conditions assessed during the phone call, which can be filled at the pharmacy of your choice

    When you're having symptoms and aren't sure where to be seen, call us. Our nurse line locations and phone numbers are listed below.

    Mayo Clinic Health System's nurse line does not replace calling 911 in an emergency.

    Select a Nurse Line Location Below

    • Iowa

      Location Phone
      Lake Mills Call 800-628-2538 and ask for the Nurse Line. 
      Waukon Call the clinic at 563-568-3449 during regular business hours. You will be routed to the Nurse Line, if appropriate.
    • Minnesota

      Location Phone 
      Adams Call 800-628-2538 and ask for the Nurse Line.
      Albert Lea Call 800-628-2538 and ask for the Nurse Line. 
      Austin Call 800-628-2538 and ask for the Nurse Line.
      Belle Plaine 877-412-7575
      Caledonia  Call clinic at 507-724-3353 during regular business hours. You will be routed to Nurse Line, if appropriate.
      Cannon Falls Call 800-628-2538 and ask for the Nurse Line.
      Fairmont 877-412-7575
      Faribault Call 800-628-2538 and ask for the Nurse Line.
      Janesville 877-412-7575
      Lake City  Call 800-628-2538 and ask for the Nurse Line.
      Le Sueur  877-412-7575
      Mankato  877-412-7575
      Montgomery  877-412-7575
      New Prague  877-412-7575
      New Richland Call 800-628-2538 and ask for the Nurse Line. 
      Owatonna  Call 800-628-2538 and ask for the Nurse Line. 
      Plainview  Call 800-628-2538 and ask for the Nurse Line.
      Red Wing Call 800-628-2538 and ask for the Nurse Line.
      St. James  877-412-7575
      St. Peter  877-412-7575
      Waseca  877-412-7575
      Waterville 877-412-7575
      Wells  Call 800-628-2538 and ask for the Nurse Line. 
      Zumbrota  Call 800-628-2538 and ask for the Nurse Line. 
    • Wisconsin

      Location Phone 
      Arcadia  Call the clinic at 608-323-3373 during regular business hours. You will be routed to the Nurse Line, if appropriate.
      Barron Call 715-537-3186. You will be routed to the Nurse Line, if appropriate.
      Bloomer  Call 715-568-2000. You will be routed to the Nurse Line, if appropriate.
      Chetek  Call 715-924-4811. You will be routed to the Nurse Line, if appropriate. 
      Chippewa Falls  Call 715-720-4400. You will be routed to the Nurse Line, if appropriate.
      Eau Claire  Call your primary care provider's office or 715-838-3311. You will be routed to the Nurse Line, if appropriate. 
      Ellsworth Call 800-628-2538 and ask for the Nurse Line.
      Glenwood City  Call 715-265-7321. You will be routed to the Nurse Line, if appropriate.
      Holmen  Call the clinic at 608-526-3351 during regular business hours. You will be routed to the Nurse Line, if appropriate.
      La Crosse  Call your department regular business hours. You will be routed to the Nurse Line, if appropriate. After hours, call 608-785-0940.
      Menomonie  Call 715-233-7777. You will be routed to the Nurse Line, if appropriate. 
      Mondovi Call 715-926-4858. You will be routed to the Nurse Line, if appropriate.
      Onalaska  Call the clinic at 608-392-5000 during regular business hours. You will be routed to the Nurse Line, if appropriate.
      Osseo  Call 715-597-3121. You will be routed to the Nurse Line, if appropriate.
      Prairie du Chien Call the clinic at 608-326-0808 during regular business hours. You will be routed to the Nurse Line, if appropriate.
      Rice Lake  Call 715-236-8500. You will be routed to the Nurse Line, if appropriate. 
      Sparta  Call the clinic at 608-269-1770 during regular business hours. You will be routed to the Nurse Line, if appropriate.
      Tomah  Call the clinic at 608-372-5951 during regular business hours. You will be routed to the Nurse Line, if appropriate.

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