Information for New Patients
Review Care Options
Our goal is to provide you with the best possible health care in a convenient and timely fashion. That's why we offer expert care in a variety of settings:
Your primary care provider is who you should call to schedule checkups and other nonurgent medical appointments. Remember that your primary care provider knows you and provides continuity of care for you and your family.
Primary care is provided at these locations in the Southwest Wisconsin Region of Mayo Clinic Health System:
Call 1-800-362-5454 to schedule an appointment with a primary care department.
When you're having minor symptoms and not sure where to be seen, call us. The Nurse Line is a convenient way to access around-the-clock medical advice. We'll help you get the right care for your needs, often without having to leave home.
Call your department during regular business hours, and you will be routed to the Nurse Line, if appropriate. After hours, call 608-785-0940.
Same Day Clinic
If you, a family member or other loved one needs care and wants to be seen that same day, call the Same Day Clinic. You'll speak with a nurse and scheduler who will work with you to be seen in Family Medicine, Internal Medicine, Center for Women's Health, Pediatrics or the Family Health Clinic with your regular provider. If you don't have one, you'll be scheduled with an available provider. Specializing in the treatment of minor illness and injury, clinic providers commonly diagnose and treat colds and coughs, ear infections, minor burns and cuts, rashes and other nonlife-threatening conditions.
The Same Day Clinic is available in these locations in the Southwest Wisconsin Region of Mayo Clinic Health System:
Call the Same Day Clinic in La Crosse at 608-392-8300.
If it's an emergency, you should come to the Emergency Department. An emergency is when a condition arises that you deem severe, oftentimes a life-or-death situation. Examples include heart attack symptoms, stroke or a bone break that protrudes through the skin (compound fracture).
Call 911 in an emergency.
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