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Patients & Visitors
Visiting Hours and Guidelines
COVID-19 visitor restrictions, temporary closures & adjusted hours
To protect the safety of patients and staff during the COVID-19 pandemic, Mayo Clinic Health System has visitor restrictions and guidelines in place.
General visiting hours and guidelines
Patients have the right to refuse visitors at any time. If you would like to restrict visitors, please talk with your nurse.
Visiting after typical business hours requires checking in at the nurses' station. Check-in is required prior to bringing patients food, beverages, flowers or balloons.
Visitors are asked to follow these general guidelines:
- Consult with a doctor or nurse before bringing food, beverages or medications to a patient.
- Wear shoes and a shirt.
- Supervise children at all times.
- Be considerate of both patients in a semi-private room.
- Talk quietly in patient care areas.
- Wash your hands before entering and after leaving a patient's room.
- Refrain from visiting patients if you have a cold, sore throat or any contagious disease.
At times, we may limit visitors or ask them to leave. This may be due to an emergency, a problem on the unit or a safety concern. A staff member will let visitors know when they may return to the patient's room.
We have the right to limit visitors due to:
- Actions that threaten a patient, hospital staff or others.
- Actions that disrupt a patient care unit.
- A patient's need for privacy, rest or general plan of care.
- Another patient's need for privacy, rest or general plan of care.
- A court order that prevents contact.
- The risk of spreading an infection to a patient or visitor.
- Treatment protocols requiring restricted visitation.
- Pandemic, infectious disease outbreak or other emergency. Review COVID-19 restrictions here.