Skip to main content
Mayo Clinic Health System
  • Patient Online Services
  • Pay Bill Online
  • Request an Appointment
    • Services
    • Providers
    • Locations

      Minnesota

      • Adams
      • Albert Lea
      • Austin
      • Belle Plaine
      • Blooming Prairie
      • Butterfield
      • Caledonia
      • Cannon Falls
      • Fairmont
      • Faribault
      • Janesville
      • Kenyon
      • Lake City
      • Le Sueur
      • Mankato
      • Montgomery
      • New Prague
      • New Richland
      • Northfield
      • Owatonna
      • Plainview
      • Red Wing
      • Sherburn
      • St. James
      • St. Peter
      • Waseca
      • Waterville
      • Wells
      • Zumbrota

      Wisconsin

      • Arcadia
      • Barron
      • Bloomer
      • Chetek
      • Chippewa Falls
      • Eau Claire
      • Ellsworth
      • Glenwood City
      • Holmen
      • La Crosse
      • Menomonie
      • Mondovi
      • Onalaska
      • Osseo
      • Prairie du Chien
      • Rice Lake
      • Sparta
      • Tomah

      Iowa

      • Decorah
      • Lake Mills

      View map
    • Classes/Events
    • Blog
    • Wellness
    • Referrals
    • COVID-19
    • Influenza
    • Home
    • About Us
    • Billing & Insurance
    • Careers
    • Online Services
    • Patients & Visitors
    • Hospital Expansion
    • Services & Treatments
    • Volunteer
    Appointments
    507-594-7000

    Urgent Care

    • Overview
    • Conditions We Treat
    • On-Demand Video Appointments

    Convenient Care Options

    In addition to in-person appointments and consultations, we offer numerous opportunities to receive care at home.

    Learn more about each of our convenient care options.

    Recent Blogs

    • People playing Jenga
      Speaking of Health
      Preserving pandemic positives
      January 27, 2023
    • Toddler playing with gift
      Speaking of Health
      Don't let unsafe toys spoil holiday fun
      December 08, 2022
    • Untying shoe in winter
      Speaking of Health
      Watch out for winter mishaps
      December 08, 2022

    On-Demand Video Appointments

    Woman with little girl on her lap looking at an Ipad or computer screen

    Using technology to connect you with our providers via video appointments.

    If you have a non-emergent injury or illness, including COVID-19, influenza, strep throat or other respiratory symptoms, you can now request a video appointment with one of our Urgent Care providers.

    During your video appointment, you will use a video connection to interact with your provider.

    What is a video appointment?

    A video appointment is similar to a traditional, in-person appointment with an Urgent Care provider. However, in a video appointment, you and the provider are connected through audiovisual technology, which is similar to FaceTime or Skype. You will be at your home and speak with the provider who will be at a clinic location.

    The care provided through video will mirror the in-person care experience. After a video appointment, your provider will provide you with notes, necessary treatments and recommendations. Together, you and your provider will develop a plan for the appropriate next steps. 

    Will my insurance cover video appointments?

    Video appointments are covered by insurance and third-party payers in the same way as in-person appointments.

    What do I need for a video appointment?

    • A computer or laptop (with a camera and headset) OR
    • A tablet (iPad) or Smartphone (iPhone or Android)

    Download the Zoom software to accept our secure and encrypted connection to video visits.

    Use your smart phone’s camera app to scan the QR code for your device.

    On-Demand Urgent Care Video Visit QR Code

    Call us to request a video appointment, which is available daily from 9 a.m. to 4 p.m.


    Not all treatments, tests and services are available at all Mayo Clinic Health System locations. Check with your preferred location in advance.

    Stay Connected

    • Contact Us
    • Notice of Nondiscrimination
    • Notice of Privacy Practices
    • Terms of Use
    • Privacy Policy
    • About Us
    • Careers
    • Volunteer
    • Donate
    • For Patients & Visitors
    • Financial Assistance
    • Community Resources
    • Mayo Clinic Connect
    • For Medical Professionals
    • Press Room
    • Mayo Clinic
    • Home
    © 2018 - 2023 Mayo Clinic Health System