On-Demand Video Appointments

Using technology to connect you with our providers via video appointments.

If you have a non-emergent injury or illness, including COVID-19, influenza, strep throat or other respiratory symptoms, you can now request a video appointment with one of our Urgent Care providers.

During your video appointment, you will use a video connection to interact with your provider.

What is a video appointment?

A video appointment is similar to a traditional, in-person appointment with an Urgent Care provider. However, in a video appointment, you and the provider are connected through audiovisual technology, which is similar to FaceTime or Skype. You will be at your home and speak with the provider who will be at a clinic location.

The care provided through video will mirror the in-person care experience. After a video appointment, your provider will provide you with notes, necessary treatments and recommendations. Together, you and your provider will develop a plan for the appropriate next steps. 

Will my insurance cover video appointments?

Video appointments are covered by insurance and third-party payers in the same way as in-person appointments.

What do I need for a video appointment?

• A computer or laptop (with a camera and headset) OR
• A tablet (iPad) or Smartphone (iPhone or Android)

Download the Zoom software to accept our secure and encrypted connection to video visits.

Use your smart phone’s camera app to scan the QR code for your device.

Call us to request a video appointment, which is available daily from 9 a.m. to 4 p.m.