Mayo Clinic Express Care Online offers quick, convenient care for common conditions to Mayo Clinic patients 18 months through 75 years. For some conditions, different age ranges will apply. And you can connect to the care you need 24/7, 365 days a year.

Who can use Mayo Clinic Express Care Online?

Mayo Clinic Health System patients who live in Iowa, Minnesota, or Wisconsin. Check with your insurance provider to determine your coverage of the $49 cost.

How do I access Express Care Online?

• Log in to your Patient Online Services account, or use the Mayo Clinic App.
• Answer a diagnostic questionnaire for the appropriate condition
• Submit your questionnaire securely to the Mayo Clinic Express Care Online team
• You’ll receive a response within 1 hour when you submit your questionnaire during hours of service. If you submit after hours, you’ll be contacted by 9 a.m. the next day.

What are the hours of service?

Mayo Clinic Express Care Online is staffed every day from 8 a.m. to 7 p.m., Central Time. 

What conditions can be treated?

• Acne
• Athlete’s foot
• Bladder infections (females only, ages 12 through 75)
• Cold sores
• Impetigo
• Lice
• Oral contraceptives (new prescriptions only, females ages 18 through 34 years)
• Pertussis exposure without cough
• Pink eye (conjunctivitis)
• Poison ivy
• Seasonal allergies
• Shingles
• Smoking cessation (age 18 and older)
• Sunburn
• Tick exposure
• Vaginal yeast infection (females, ages 18 through 65 years)