Mayo Clinic Express Care Online

Mayo Clinic Express Care Online offers quick, convenient care for common conditions to patients ages 18 months through 75 years, unless otherwise noted.  

To access Mayo Clinic Express Care Online, you need to be a Mayo Clinic or a Mayo Clinic Health System patient with a Patient Online Services account. If you don’t have a Patient Online Services account, sign up online. You also should be physically located in or a resident of Iowa, Minnesota or Wisconsin.

This video shows how patients use Mayo Clinic Express Care Online:

View this video in Spanish

How to access Express Care Online

• Log in to your Patient Online Services account through the Mayo Clinic Health System website or the Mayo Clinic App.
• Click on the "Get Care Now" button.
• Answer the diagnostic questionnaire for your condition.

Treatable conditions include:

• Acne
• Athlete's foot
• Bladder infections (females only, ages 12–75)
• Cold sores
• Impetigo
• Lice
• Oral contraceptives (new prescriptions only, females ages 18–34 years)
• Pertussis exposure without cough
• Pink eye (conjunctivitis)
• Poison ivy
• Seasonal allergies
• Shingles
• Smoking cessation (age 18+)
• Sunburn
• Tick exposure
• Vaginal yeast infection (females ages 18–65 years)

Hours

8 a.m.-7 p.m.

You can access Mayo Clinic Express Care Online 24/7, year-round. If you submit your questionnaire during the listed business hours, you will receive an answer within one hour. If you submit after hours, you will be contacted by 9 a.m. the next day.

Cost

The cost of using Mayo Clinic Express Care Online is $59. Check with your insurance company to see if it will cover all or part of the cost. If Mayo Clinic Express Care Online cannot treat your health concern and you are advised to see your provider, the charge will be waived.