We're here to help
Challenges with food, housing, transportation, finances or understanding your healthcare can make it harder to stay healthy. Mayo Clinic Health System can help you find resources, navigate your healthcare needs and connect you with support in your community.
Our community health workers and health equity coordinators work with patients to understand their needs and connect them with the right support.
Get help
Talk with your care team
Ask your Mayo Clinic Health System care team whether a community health worker, health equity coordinator, social worker or other support may be right for you.
Don't have a primary care provider?
Visit our Primary Care page for a list of locations, providers and phone numbers.
Respond to your health-related needs questionnaire
If you receive a questionnaire about food, housing, transportation, utilities or other needs, let us know if you would like assistance.
Additional resources
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Community health worker
You may benefit from partnering with a community health worker if one or more of these statements apply:
- I'm confused about how to care for my disease or condition.
- I need help in navigating the health care system.
- I'm confused about how to take my medications or what they do.
- I need help scheduling healthcare appointments.
- I don't have medical insurance.
- I visit the Emergency Department a few times each month.
- I have difficulty understanding my care team’s instructions (or following the care plan they give me) because of language, learning difficulties, or disability.
Community Health Workers can work with you to help address health goals, understand your disease or condition, advocate for your health, navigate the healthcare system, and figure out solutions and resources to address your concerns. Community Health Workers can meet with you at the clinic, discuss your concerns with you over the phone, or visit you in your home.
Mayo Clinic Health System partners with the following agencies to provide Community Health Workers who understand the community in which you live. Please click on the links below to find out more about the Community Health Workers closest to where you get care:
Minnesota
- Rochester, Albert Lea, Austin
- Mankato, Fairmont, New Prague, St. James, Waseca
- Cannon Falls, Faribault, Lake City, Owatonna, Red Wing
Wisconsin
- Lacrosse, Onalaska, Sparta
- Eau Claire, Barron, Bloomer, Menomonie, Osseo
If a community health worker could be helpful to you, please contact your primary care team for a referral.
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What is a health equity coordinator?
Health equity coordinators assist patients with concerns like food, housing, transportation, and utilities. They look for resources in the patient’s community to help meet those needs and then connect the patient with those resources.
When you complete your screening questionnaire about concerns with food, housing, transportation, and utilities, a health equity coordinator will automatically send you resources to your phone or email if you indicate you want help and how you would like to be contacted.
Our health equity coordinators currently cover the following geographic areas in Minnesota and Wisconsin:
If you would like to speak to a health equity coordinator and haven’t received a screening questionnaire for food, housing, transportation, and utilities in the last year, please ask your primary care provider to connect you with one.
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Find resources in your community
If you need to find resources in your community, such as food, housing, transportation or utility assistance, CareConnect can help you locate free or low-cost programs and services. We use this tool to connect patients with community resources that support their specific needs. Simply enter your ZIP code to find resources near you.
By clicking the CareConnect link, you are leaving Mayo Clinic Health System's website. CareConnect is not a Mayo Clinic product or service. Services listed in CareConnect by findhelp.org are submitted by community organizations and verified by findhelp.org's team.