Last updated 09/24/25
The clinic in Wells will remain closed and will not reopen after environmental concerns with the building were discovered during routine rounds. Patients will continue to have access to the same healthcare professionals and services in Albert Lea. In addition, Mayo Clinic Primary Care On Demand remains available to provide 24/7 virtual access to Mayo Clinic healthcare professionals.
Mayo Clinic Health System (MCHS) clinical services in Belle Plaine, Caledonia, Montgomery, Northridge (North Mankato) and St. Peter will transition to nearby MCHS locations by December 10, 2025. Our top priority is ensuring you continue to receive reliable, high-quality care, often with your same provider, at another MCHS clinic.
For the most up-to-date information, please continue to visit this website.
FAQs
Q: My clinic is closing. Where can I access care?
A: You will have the option to continue care at another MCHS location or with a provider of your choice.
Q: When will these changes take effect?
A: Clinic services at Belle Plaine, Caledonia, Montgomery, Northridge (North Mankato), St. Peter and Wells will transition to other MCHS locations by December 10, 2025.
Q: Do I need to do anything right now?
A: No. If you already have appointments scheduled, we will contact you directly if any changes are needed. You will also receive more information soon about your provider’s future location.
Q: Why is my clinic transitioning to another one?
A: These changes are part of a broader effort to strengthen care delivery across our communities.
Q: I will need a medication refill after December 10. What should I do?
A: Please continue following the same process you use today. Contact your pharmacy when you have about 7–10 days of medication remaining. If you are out of refills, reach out to your provider through the patient portal to request a renewal. In some cases, an appointment may be needed before the refill can be approved.
Q: How will I receive additional information on changes?
A: You will receive a letter and portal message explaining the changes and your options. A dedicated phone line — 651-267-5500 — is also available for scheduling priority appointments.
Q: Will I still be able to see my current provider?
A: We will work with you to continue seeing your current provider at an alternate Mayo Clinic Health System (MCHS) location. If that is not possible, we will ensure you are connected with another trusted MCHS provider or help you transition to a provider of your choosing.
Q: What if I already have an appointment scheduled after my clinic closes?
A: If you have an appointment scheduled after December 10, 2025, our team will contact you directly to transition your care to a new location. We will ensure you know where and when your appointment will take place.
Q: Where will I go for appointments after my clinic closes?
A: Your care will transition to a nearby MCHS location. We will share specific details with you as soon as your provider’s future clinic location is confirmed within the next four (4) weeks.
Q: How far will I have to travel for care?
A: We understand travel is a concern. That’s why we’re committed to helping you transition to the closest, most convenient MCHS site possible, while also offering options like Primary Care On Demand and same-day appointments to reduce unnecessary travel.
Q: What is Mayo Clinic Primary Care On Demand?
A: Primary Care On Demand is a virtual service available 24/7, 365 days a year. You can connect with a Mayo Clinic primary care provider by video from your phone or computer—day or night—for routine or urgent needs.
Q: Will same-day appointments still be available?
A: Yes. Many MCHS locations continue to offer same-day in-person appointments for urgent and acute care needs. To make an appointment for care, please call 651-267-5500.
Q: What if I have additional questions?
A: For the latest information and updates, please continue to visit this webpage. You may also call our information line at 651-267-5500 to speak directly with a member of our team.
