Express Care

Express Care offers quick, convenient care for common health concerns to patients 18 months through 75.

Express Care services include:

• Same-day appointments available in Albert Lea, Austin, Owatonna, Red Wing or Rochester.
• Virtual same-day appointments available through Patient Online Services.
• Care recommendations through Express Care Online. Answer a diagnostic questionnaire on Patient Online Services and receive a care recommendation within one hour if submitted between 8 a.m. and 7 p.m. If you submit after hours, you'll be contacted by 9 a.m. the next day.

Schedule an appointment

Appointments are required. Schedule an appointment online through Patient Online Services, call your local clinic's appointment line or use a kiosk at select Express Care locations.

Conditions treated in Express Care include:

• Acne
• Bladder infections (females, ages 12–75)
• Cold sores
• Cold symptoms
• Constipation
• Dental issues
• Diarrhea
• Ear pain
• Ear wash
• Heartburn
• Lice
• Medication renewal (short-term, non-narcotic)
• Minor burns
• Minor injuries (no head injuries)
• Minor skin infections
• Nausea
• Oral contraceptives (new prescriptions only, females, ages 18–34)
• Pink eye (conjunctivitis)
• Pregnancy testing (urine)
• Rashes
• Sinus symptoms/Sinusitis
• Smoking cessation (ages 18+)
• Sore throat
• Sports/camp exams (ages 11–24; excluding D1 college sports physicals)
• Stye
• Suture removal
• Tick exposure
• TB (tuberculosis) skin testing, test reading
• Travel related motion sickness
• Vaginal yeast infection (females, ages 18–65 years)
• Vomiting
• Wart removal (up to four warts per visit)

For some conditions, age ranges will apply. You also may be asked to schedule an in-person visit for some services.

Vaccines offered in Express Care include:

• Hepatitis A and B (adult only)
• HPV
• Influenza (flu)
• Meningococcal ACWY
• Meningitis B
• Pneumococcal
• Shingles (Zoster)
• Tdap, or Tetanus-diphtheria-acellular pertussis

Conditions not treated in Express Care include:

• Abdominal pain
• Animal bites
• Back pain
• Chest pain
• Fractures or sprains
• Physical examinations
• Trauma or injuries
• Urinary tract infection (males)
• Vaginal examinations

Check Symptoms is a free online symptom evaluation tool available 24/7/365. It can give you peace of mind when symptoms start to worry you. Located within Mayo Clinic's patient portal, it allows you to answer a series of targeted questions to evaluate your symptoms and receive a care recommendation.

Learn how to use the Check Symptoms tool.