LA CROSSE, Wis. — Daniel Usgaard is September's DAISY award winner at Mayo Clinic Health System in La Crosse. Usgaard was nominated by a patient for his compassionate care and ability to connect with patients.
Here is an excerpt from his nomination:
Dan always enters the room with a smile. He always asks first to see how you are without seeming like he is too busy for you.
He will sit and listen to you. This man brought me items all on his own. I never asked for anything — he just walks in with a smile and a bag. Unreal. I’ve never been so impressed with an individual. He just cares. He truly cares about the people he works with.
I am not one of many words or can put the words together, but I can say that Dan deserves this award. First, he is a caring, compassionate human. He gets answers, he listens and he truly cares. Dan went above and beyond of just doing his job. I believe his job comes second — or at he makes you feel that way. I do not mean he does not do his job. Dan’s heart is set on caring for people, and that is why is such a great nurse. That is very symbolic to me.
Dan, I’m sorry I cannot express in better words the recognition you deserve. I cannot put into words how much you lifted me up when I was down. The way you’re able to turn a gloomy place to one that is light, good and positive is beautiful.
Thank you for what you did. Thank you for caring. Thank you for listening and planning. Thank you for sharing and your kind gift just to say, “I’m thinking of you."
Dan, you are a great nurse, and a better man and human. You are a friend anyone would be lucky to have!
Usgaard was acknowledged with a surprise presentation at his work location, and his name is posted in the national database for DAISY Award winners.
“My sincerest congratulations to Dan, as he is more than worthy of this honor,” says Sharon Prinsen, interim chief nursing officer, Mayo Clinic Health System, Southwest Wisconsin. “For some people nursing is not a job, but a calling. Dan has been called to serve with a special ability to connect with patients on a very human level. He is one of the warmest, most compassionate nurses on our staff and is a true healer.”
“I really enjoy working at Mayo Clinic because my colleagues are phenomenal,” says Usgaard. “Not only that, I enjoy serving our patients and communities. I am new to Mayo Clinic, but I have many connections with patients from previous experiences. I find it is a very rewarding experience helping patients by not only being their nurse, but also by talking to patients and hearing their stories.”
If you know an extraordinary nurse, nominate them by sharing a story of how they made a difference for a patient.
The DAISY Award is made possible through a gift from the Sister Joyce Bantle Endowment. Sister Bantle was a nurse at Franciscan Healthcare for more than 50 years and was honored with a gift made in 2004 by the estate of Dorothy Jiracek.
Press ContactRick Thiesse