No-visitors policy for hospital, ER patients in response to COVID-19
To protect the safety of Mayo Clinic Health System patients and staff, patients in the emergency departments and hospitals in Mankato, New Prague, Fairmont, Waseca and St. James will no longer be allowed to have visitors.
The visitor restrictions go into effect Friday, Nov. 13. The restrictions do not apply to outpatient clinics.
Surgical patients may also have one masked visitor accompany them to the pre-surgery and post-surgery areas. However, visitors will not be able to enter the hospital if the patient is admitted.
Compassionate exceptions will be granted on a case-by-case basis, including births and end-of-life care, among other specific circumstances. All visitors granted exceptions will be screened prior to entry. No visitors under the age of 16 will be allowed.
These visitor restrictions will remain in place until further notice. We encourage family members to consider other ways to connect with their loved ones via phones or other devices.
We understand that these restrictions will be difficult for patients and their loved ones. We are taking these necessary steps to protect our patients and our staff.
Here is other important information about receiving health care in the upcoming weeks:
What To Do
If you are showing any sign of possible COVID-19 symptoms, please contact your local health care provider or call our dedicated COVID-19 Nurse Line at 507-293-9525. If you meet testing criteria, you will be directed to one of our local testing sites.
What NOT To Do
This virus spreads rapidly. Help us minimize potential exposure to other patients by not coming into a clinic or hospital to be tested. Please call your local provider first to find out how to be evaluated.
Patient Resources
Please visit our Mayo Clinic Health System COVID-19 online resource site for contact information and the most up-to-the-minute information about COVID-19 and what to do if you have symptoms, unrelated health care needs, or need to visit someone at the clinic or hospital. You can also view updates via Mayo Clinic Health System’s Facebook, Twitter and Instagram channels.
Mayo Clinic Health System consists of clinics, hospitals and other facilities that serve the health care needs of people in Iowa, Minnesota and Wisconsin. The community-based providers, paired with the resources and expertise of Mayo Clinic, enable patients in the region to receive highest-quality physical and virtual health care close to home.
Press Contact
Amanda Dysline-mail: MACOMMDEPT@mayo.edu
phone: 507-594-2691