Patients, family members or visitors who have questions or concerns about their care or our overall environment are encouraged to let us know. A patient representative documents and follows up on patient and visitor comments, and engages appropriate staff to address issues raised by patients or their family members. Call 608-392-9478 to connect with a patient representative. Patients also may submit written concerns to the patient representative or to the agencies listed in the Patient Rights and Responsibilities brochure:
Patient Representative
Mayo Clinic Health System
700 West Ave. S.
La Crosse, WI 54601