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Visitor Restrictions | Temporary Closures & Adjusted Hours

Visitor Restrictions

As of 7 a.m. Sunday, March 22, hospitalized patients in La Crosse and Sparta will no longer be allowed to have visitors. We expect this to last for several weeks — or even months — while the COVID-19 pandemic poses a threat. All visitors will undergo temperature screenings.

With how the virus is rapidly spreading, every person who enters our hospitals could be a possible source of infection. We cannot take the risk that our hospitalized patients, who are already sick, could be exposed to COVID-19. We also need to keep our staff healthy so they are available to care for all our patients.

There will be some case-by-case compassionate exceptions that may permit 1-2 visitors, including:

  • End of life or sudden decline in medical stability
  • Birth
  • Brief visit immediately after surgery or next day to get information during rounds
  • Max of two parents for pediatric inpatients
  • Home caregiver instructions at discharge
  • Arrangements for home care needs (oxygen, infusion pumps, etc.)

These exceptions are subject to certain limits:

  • No visitors under age 18 are allowed.
  • All visitors will be screened to assess the need for a COVID-19 test. If a visitor is tested, they will not be allowed to visit while results are pending, or if results are positive.

We encourage patients to keep in touch through phone calls, text, emails, social media or video chat.

Temporary Closures & Adjusted Hours

All specialty care outreach (cardiology, orthopedics, etc.) to sites outside of La Crosse has been temporarily suspended. Contact the department that provides your specialty care if you have questions regarding appointments.

All Optical Shop locations are closed.

Arcadia, Wisc.

  • Clinic hours: 8 a.m. to 5 p.m. Monday – Friday

Caledonia, Minn.

Holmen, Wisc.

  • Clinic hours: 8 a.m. to 5 p.m. Monday – Friday
  • Pharmacy: regular hours, dispensing via drive-up only

La Crosse, Wisc.

  • Cancer Center: 7 a.m. to 4 p.m.
  • Family Medicine department Hours: 8 a.m. to 5 p.m. Monday – Friday
  • Family Health Clinic hours: 8 a.m. to 5 p.m. Monday – Friday (10th Street entrance closed, use Clinic Building main entrance)
  • Pediatrics department hours: 7:30 a.m. to 5 p.m. Monday – Friday (Onalaska pediatric providers now practicing in La Crosse only)
  • Pharmacy: regular hours, curbside dispensing available (call number on signage upon arrival)

Onalaska, Wisc.

  • Clinic hours: 8 a.m. to 5 p.m. Monday – Friday
  • Urgent Care: 9 a.m. to 3 p.m. Saturday and Sunday only (no weekday evening Urgent Care)
  • Pediatric providers have temporarily transitioned to La Crosse
  • Pharmacy: regular hours, dispensing via drive-up only

Prairie du Chien, Wisc.

  • Clinic hours: 8 a.m. to 5 p.m. Monday – Friday

Sparta, Wisc.

  • Clinic hours: 8 a.m. to 5 p.m. Monday – Friday
  • Saturday morning walk-in hours have been suspended
  • Emergency department available 24/7

Tomah, Wisc.

  • Clinic hours: 8 a.m. to 4:30 p.m. Monday – Friday