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To protect the safety of patients and staff during the COVID-19 pandemic, Mayo Clinic Health System has the following visitor guidelines in place:
All visitors must wear a cloth face covering or face mask per Centers for Disease Control (CDC) guidance. If visitors do not have a face mask, one will be provided by Mayo Clinic. In addition, all visitors will be screened for symptoms of acute respiratory illness or communicable infection prior to being allowed entrance.
Note these other visitor policies:
- Outpatient visitor hours are for the duration of the appointment(s).
- Outpatient clinic visits: Patients will be permitted to have one masked visitor for outpatient visits. Pediatric patients may have two masked visitors for outpatient appointments.
- Hospital and Emergency Department visits: One visitor per patient are permitted in the hospital or Emergency Department. The same visitor will be in place for the duration of the patient’s hospital stay — no substitute visitors. Compassionate exceptions for additional visitors may be granted on a case-by-case basis. All visitors will be screened prior to hospital entry.
- No visitors under the age of 16 will be allowed.
These visitor restrictions will remain in place until further notice. We encourage family members to consider other ways to connect with their loved ones via phones or other devices.
We understand that these restrictions will be difficult for patients and their loved ones. We are taking these necessary steps to protect our patients and our staff.
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